After 3 years with our HWAM stove we continue to be absolutely delighted! It is a centerpiece of our living room, with not just its warmth, but the large window into the flames. One surprise for us has been how much fireplaces have changed. The modern fireplace is truly a marvel of engineering, and HWAM is at the very forefront. You notice it by the fact that you only need to add wood every 2 hours (3 logs heat the room for 2 hours!), by the way in which the flames seem to move in slow motion, and by the very small amount of ash that remains after a whole day’s heating. In fact, often we still have enough embers in the morning to start the new fire. Finally, we have come to treasure the work that you have done in installing the fireplace. With your expert work it is so easy to start the fires. Your advice to also add a new liner to the chimney was spot on. We are delighted and thank you. All the very best of success in 2016.
Wooden Sun Lifetime Warranty
With you for life
Every Wooden Sun installer goes through a rigorous testing process and is certified by the National Fireplace Institute. Your safety and comfort are our top priority.
We are so confident that our NFI-Certified hearth specialists will install your stove or fireplace to the highest standards of safety and quality that we guarantee our installations for life!
Wooden Sun maintains the highest standards of excellence in our installations. All of our project managers are NFI (National Fireplace Institute) certified. We meet or exceed NFI standards – generally more stringent than building codes – for our installations. As Class A contractors, we can tackle the more complex installations that other hearth retailers cannot. We stand by our work with a lifetime guarantee.
Wooden Sun warrants our installations from defects in workmanship for as long as you own the product. If any part of the venting system fails or comes loose, or any part of the appliance or product that was assembled by Wooden Sun comes loose or fails because of the way it was assembled or installed, Wooden Sun will repair, if possible, the damage and any damage caused by the defect in workmanship. This does not include damage or defects caused by the parts or the product themselves. Other manufacturer’s warranties may apply. If an individual not employed by Wooden Sun causes the failure, or if the failure was due to vandalism, general construction errors, extreme weather conditions or natural disasters, and Wooden Sun determines it is not responsible for the error, the warranty does not apply. This warranty is not transferable.