After 3 years with our HWAM stove we continue to be absolutely delighted! It is a centerpiece of our living room, with not just its warmth, but the large window into the flames. One surprise for us has been how much fireplaces have changed. The modern fireplace is truly a marvel of engineering, and HWAM is at the very forefront. You notice it by the fact that you only need to add wood every 2 hours (3 logs heat the room for 2 hours!), by the way in which the flames seem to move in slow motion, and by the very small amount of ash that remains after a whole day’s heating. In fact, often we still have enough embers in the morning to start the new fire. Finally, we have come to treasure the work that you have done in installing the fireplace. With your expert work it is so easy to start the fires. Your advice to also add a new liner to the chimney was spot on. We are delighted and thank you. All the very best of success in 2016.
The servicing of my fireplace was quick and clean and completely satisfactory! It took almost no time, and my fireplace is now completely ready for the cold season!
Our experience with each employee, from beginning to end, what totally satisfying. From explaining our options for a fireplace door to its installation, we couldn’t have asked for better customer service. When we asked for a follow up to make a minor adjustment, your staff quickly responded and made the necessary correction. We would definitely recommend your business to those in need of your products.
Fireplaces, heating appliances, chimneys all require the ultimate degree in safety. Kim Kepchar and the staff of Wooden Sun are the professionals I refer to most often. I know of no one more knowledgeable.