Our experience with each employee, from beginning to end, what totally satisfying. From explaining our options for a fireplace door to its installation, we couldn’t have asked for better customer service. When we asked for a follow up to make a minor adjustment, your staff quickly responded and made the necessary correction. We would definitely recommend your business to those in need of your products.
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Wooden Sun did an absolutely fantastic job with our fire place. They provided just the right custom frame, doors and gas logs. We went to three other companies and none of them would even provide pricing, because our installation was not cookie cutter. We needed a custom solution and Wooden Sun came through in a big way. Kim and crew were thoroughly professional and we couldn’t be more pleased with the outcome. I would highly recommend Wooden Sun to anyone looking for premium fire place work at a fair price.
Everybody I spoke to was as helpful and friendly as I could have hoped for. I called my gas supplier first and they did not fix it properly. I found Wooden Sun accidently and I am glad I did. Josh was very knowledgeable and explained everything so that I could understand it. My gas fireplace is working fine now!
The replacement of our old non-vented gas fireplace with a new vented model went quite well. From the sales experience with Kim to the installation, also with Kim, Rosie and Josh, we were very pleased with the result. The fireplace is beautiful and was retrofitted into our existing stonework. The installation work was extensive with venting placed thru the 1st floor ceiling, into the attic and then thru the roof. Also existing stonework was cut to accommodate the appliance. Our house was spotless when they were done with barely a speck of new dust present. Training on how to operate this technologically advanced device was thorough. I can only give my highest recommendation to this business and its knowledgeable and friendly staff.