The crew at WoodenSun is fantastic! I have been shopping for a woodstove for 2 years and was frustrated with my lack of answers until I found Wooden Sun. Their sales staff members were patient, and thoroughly explained multiple options that could work for my needs. They made a site visit to my home to help plan the project, but my plan was not approved by my neighborhood’s ARB. Subsequently, Jonathan made 2 more visits to my home- quite a way from their store to help me “re-tool” my plan. They made 3 visits to my home before the first dollar was ever exchanged! I’m sure it doesn’t normally take 3 site visits to get a project like mine planned, but they patiently stood by me when I hit a “bump in the road” with the ARB. Our stove is now installed and fully functional- wow, we are using it even more than we thought we would. I wish that I’d bought it years ago. Wooden Sun is highly recommended-you won’t be disappointed!
Insurance Reports
The best way to schedule service is with our online service form. If you have some questions not addressed in our Frequently Asked Questions pages, and would like a call back, indicate so in the form and someone will call you back as soon as possible, usually within one business day.
Inspections & Insurance
- I don’t need a sweep, just an inspection. How much do you charge for that?
For an inspection, the chimney needs to be very clean in order to see if there are cracks or damage. If your chimney is clean enough, we can do an inspection without sweeping it. In most cases we bill inspections as regular service calls. Please see our pricing page for our rates for service calls.
- What kind of inspections do you offer?
We offer two inspection types for insurance reports: Level 2 and Level 3.
- A level 2 inspection is a video inspection, where we send a special camera down your chimney to take images of the inside.
- A level 3 inspection involves taking apart the chimney to look at the inside. This work is done on an hourly basis.
If you are not sure what kind of inspection you need, please call us at 434-760-8659 and we can help you figure it out. Please see our pricing page for our rates for different inspection levels.
- Do you provide real estate and insurance reports?
Yes, we can provide a written report for your insurance or real estate company. These reports offer even more detail than our standard written homeowner reports, as well as photos of the appliance and venting system. This inspection takes more time, and requires a different approach to note-taking. We ask, therefore, that you let us know ahead of time if our service report is intended for an insurance or real estate company. Please see our pricing page for our rates for this service.