Knowing that you were not just selling us a stove but also installing it was one of the main reasons we opted for Wooden Sun. We were also really impressed that the installation occurred over a holiday week. It was more than a pleasant surprise to get back from vacation and have a new stove ready to go, especially now that winter is definitely here.

Kim is wonderful! Such a pleasure to have anyone from Wooden Sun in my home. I can always trust that the work will be done well and my house respected.

Fireplaces, heating appliances, chimneys all require the ultimate degree in safety. Kim Kepchar and the staff of Wooden Sun are the professionals I refer to most often. I know of no one more knowledgeable.

I always wonder what my living room will look like after the chimney is cleaned…the living room was cleaner after the service than it was before.

I called to see if Wooden Sun had a Kamado Joe Joe Jr grill in stock. Surprise, the answer was yes. I had been searching for a local dealer for a couple of days. Josh answered questions and invited me to come in to see the grill. I visited the store the next day and met Josh. He had the grill available and reviewed all of the features. He also was wise to remind me that buying from their store would come with service and help with any warranty claims, if ever needed. I decided on the spot to purchase the grill. I felt very comfortable with Josh’s expertise and knowledge of the Kamado Jr. I’ll be back for accessories, charcoal, and conversation. Thank you to Wooden Sun.

The replacement of our old non-vented gas fireplace with a new vented model went quite well. From the sales experience with Kim to the installation, also with Kim, Rosie and Josh, we were very pleased with the result. The fireplace is beautiful and was retrofitted into our existing stonework. The installation work was extensive with venting placed thru the 1st floor ceiling, into the attic and then thru the roof. Also existing stonework was cut to accommodate the appliance. Our house was spotless when they were done with barely a speck of new dust present. Training on how to operate this technologically advanced device was thorough. I can only give my highest recommendation to this business and its knowledgeable and friendly staff.

The servicing of my fireplace was quick and clean and completely satisfactory! It took almost no time, and my fireplace is now completely ready for the cold season!

We are very pleased with the product and service. The installation crew was professional, thorough and very courteous. I can’t say enough about how pleased we are with the service and installation. The product – Valor G4 – is absolutely great. I was a little concerned about how small the flames were when we first turned the logs on but after having used it every night since it was installed, we really like the low flame – burning embers ambiance. The heat output is beyond my expectations. Overall – a great product and a great company.

Wooden Sun provided us with excellent customer service – they were a pleasure to work with – we would highly recommend them for wood stove troubleshooting and repairs. They were incredibly flexible with scheduling and went out of their way to adjust the timing of the visit at the last minute to make it work!

I purchased a HWAM Monet last spring and was installed this summer. The installation was professional and meticulous. The HWAM stove is AMAZING!!! With the significantly colder temperatures this winter, we have not had to turn the heat on. The wood stove heats the whole living space and is VERY EFFICIENT. I’ve used wood stoves most of my adult life and never have I burned so little wood and had as much comfort as I have with my HWAM stove. Jonathan was great with ordering EXACTLY what I wanted in both stove and hearth. Kim, Jake and Blake all did an outstanding job with installation. I couldn’t be happier.