I was very pleased with the fireplace maintenance service I received from Wooden Sun. Your technician Josh, in addition to doing a great job checking on my corner fireplace, took the time to respond to my many questions about how I could handle potential issues. This is the third year I have used your service and will certainly continue to do so. I have already recommended Wooden Sun to a neighbor, who is seeking high quality, reliable service for her fireplace.
Testimonials
Wooden Sun Provides the Best Service Around!
Wooden Sun did an absolutely fantastic job with our fire place. They provided just the right custom frame, doors and gas logs. We went to three other companies and none of them would even provide pricing, because our installation was not cookie cutter. We needed a custom solution and Wooden Sun came through in a big way. Kim and crew were thoroughly professional and we couldn’t be more pleased with the outcome. I would highly recommend Wooden Sun to anyone looking for premium fire place work at a fair price.
After 3 years with our HWAM stove we continue to be absolutely delighted! It is a centerpiece of our living room, with not just its warmth, but the large window into the flames. One surprise for us has been how much fireplaces have changed. The modern fireplace is truly a marvel of engineering, and HWAM is at the very forefront. You notice it by the fact that you only need to add wood every 2 hours (3 logs heat the room for 2 hours!), by the way in which the flames seem to move in slow motion, and by the very small amount of ash that remains after a whole day’s heating. In fact, often we still have enough embers in the morning to start the new fire. Finally, we have come to treasure the work that you have done in installing the fireplace. With your expert work it is so easy to start the fires. Your advice to also add a new liner to the chimney was spot on. We are delighted and thank you. All the very best of success in 2016.
Fireplaces, heating appliances, chimneys all require the ultimate degree in safety. Kim Kepchar and the staff of Wooden Sun are the professionals I refer to most often. I know of no one more knowledgeable.
The servicing of my fireplace was quick and clean and completely satisfactory! It took almost no time, and my fireplace is now completely ready for the cold season!
My men and I found Wooden Sun to be a pleasure to work with — very professional, and responsive to all our needs. They sell top quality products.
We are very pleased with the product and service. The installation crew was professional, thorough and very courteous. I can’t say enough about how pleased we are with the service and installation. The product – Valor G4 – is absolutely great. I was a little concerned about how small the flames were when we first turned the logs on but after having used it every night since it was installed, we really like the low flame – burning embers ambiance. The heat output is beyond my expectations. Overall – a great product and a great company.
The replacement of our old non-vented gas fireplace with a new vented model went quite well. From the sales experience with Kim to the installation, also with Kim, Rosie and Josh, we were very pleased with the result. The fireplace is beautiful and was retrofitted into our existing stonework. The installation work was extensive with venting placed thru the 1st floor ceiling, into the attic and then thru the roof. Also existing stonework was cut to accommodate the appliance. Our house was spotless when they were done with barely a speck of new dust present. Training on how to operate this technologically advanced device was thorough. I can only give my highest recommendation to this business and its knowledgeable and friendly staff.
The crew at WoodenSun is fantastic! I have been shopping for a woodstove for 2 years and was frustrated with my lack of answers until I found Wooden Sun. Their sales staff members were patient, and thoroughly explained multiple options that could work for my needs. They made a site visit to my home to help plan the project, but my plan was not approved by my neighborhood’s ARB. Subsequently, Jonathan made 2 more visits to my home- quite a way from their store to help me “re-tool” my plan. They made 3 visits to my home before the first dollar was ever exchanged! I’m sure it doesn’t normally take 3 site visits to get a project like mine planned, but they patiently stood by me when I hit a “bump in the road” with the ARB. Our stove is now installed and fully functional- wow, we are using it even more than we thought we would. I wish that I’d bought it years ago. Wooden Sun is highly recommended-you won’t be disappointed!
We decided on a Valor gas insert so Jonathan came to our house in Waynesboro to see our fireplace in order to make a recommendation as far as model and size. We probably had two dozen questions and emails after we received our quote getting him to quote different configurations. I have so say that Jonathan was most patient and very responsive in getting back to us after every email. Both Jonathan and Kim installed the unit and were at our house for a full day and did an excellent first class professional install. I wouldn’t hesitate to recommend Wooden Sun to anyone. Thank you Jonathan and Kim!
