From initial contact to scheduling service through completion of the call, my experience was excellent in terms of customer service, knowledge and ability to quickly diagnose and solve the problem, thoroughness in cleaning the gas insert and testing and retesting to be certain the insert worked well. Kim was courteous and helpful in answering all of our questions and instructing us on the features of our remote control.

We will ALWAYS call Wooden Sun for future service – they are the BEST.

My men and I found Wooden Sun to be a pleasure to work with — very professional, and responsive to all our needs. They sell top quality products.

A superb business! Professional, knowledgeable, returned my calls, made several service calls. Pleasant and patient staff! HIGHLY recommend.