Knowing that you were not just selling us a stove but also installing it was one of the main reasons we opted for Wooden Sun. We were also really impressed that the installation occurred over a holiday week. It was more than a pleasant surprise to get back from vacation and have a new stove ready to go, especially now that winter is definitely here.
Testimonials
Wooden Sun Provides the Best Service Around!
Kim is wonderful! Such a pleasure to have anyone from Wooden Sun in my home. I can always trust that the work will be done well and my house respected.
My men and I found Wooden Sun to be a pleasure to work with — very professional, and responsive to all our needs. They sell top quality products.
Wooden Sun provided us with excellent customer service – they were a pleasure to work with – we would highly recommend them for wood stove troubleshooting and repairs. They were incredibly flexible with scheduling and went out of their way to adjust the timing of the visit at the last minute to make it work!
Fireplaces, heating appliances, chimneys all require the ultimate degree in safety. Kim Kepchar and the staff of Wooden Sun are the professionals I refer to most often. I know of no one more knowledgeable.
We decided on a Valor gas insert so Jonathan came to our house in Waynesboro to see our fireplace in order to make a recommendation as far as model and size. We probably had two dozen questions and emails after we received our quote getting him to quote different configurations. I have so say that Jonathan was most patient and very responsive in getting back to us after every email. Both Jonathan and Kim installed the unit and were at our house for a full day and did an excellent first class professional install. I wouldn’t hesitate to recommend Wooden Sun to anyone. Thank you Jonathan and Kim!
I always wonder what my living room will look like after the chimney is cleaned…the living room was cleaner after the service than it was before.
I’m writing to commend an employee, Blake Hunter. I met Blake today on a job (Free Union). It was one of those rare encounters where you instantly know you are in the presence of an outstanding individual. You have an exemplary person representing your company.
Wooden Sun did an absolutely fantastic job with our fire place. They provided just the right custom frame, doors and gas logs. We went to three other companies and none of them would even provide pricing, because our installation was not cookie cutter. We needed a custom solution and Wooden Sun came through in a big way. Kim and crew were thoroughly professional and we couldn’t be more pleased with the outcome. I would highly recommend Wooden Sun to anyone looking for premium fire place work at a fair price.
The crew at WoodenSun is fantastic! I have been shopping for a woodstove for 2 years and was frustrated with my lack of answers until I found Wooden Sun. Their sales staff members were patient, and thoroughly explained multiple options that could work for my needs. They made a site visit to my home to help plan the project, but my plan was not approved by my neighborhood’s ARB. Subsequently, Jonathan made 2 more visits to my home- quite a way from their store to help me “re-tool” my plan. They made 3 visits to my home before the first dollar was ever exchanged! I’m sure it doesn’t normally take 3 site visits to get a project like mine planned, but they patiently stood by me when I hit a “bump in the road” with the ARB. Our stove is now installed and fully functional- wow, we are using it even more than we thought we would. I wish that I’d bought it years ago. Wooden Sun is highly recommended-you won’t be disappointed!
