Kim is wonderful! Such a pleasure to have anyone from Wooden Sun in my home. I can always trust that the work will be done well and my house respected.
Testimonials
Wooden Sun Provides the Best Service Around!
Wooden Sun provided us with excellent customer service – they were a pleasure to work with – we would highly recommend them for wood stove troubleshooting and repairs. They were incredibly flexible with scheduling and went out of their way to adjust the timing of the visit at the last minute to make it work!
Wooden Sun did an absolutely fantastic job with our fire place. They provided just the right custom frame, doors and gas logs. We went to three other companies and none of them would even provide pricing, because our installation was not cookie cutter. We needed a custom solution and Wooden Sun came through in a big way. Kim and crew were thoroughly professional and we couldn’t be more pleased with the outcome. I would highly recommend Wooden Sun to anyone looking for premium fire place work at a fair price.
We are very pleased with the product and service. The installation crew was professional, thorough and very courteous. I can’t say enough about how pleased we are with the service and installation. The product – Valor G4 – is absolutely great. I was a little concerned about how small the flames were when we first turned the logs on but after having used it every night since it was installed, we really like the low flame – burning embers ambiance. The heat output is beyond my expectations. Overall – a great product and a great company.
Wooden Sun provided friendly and helpful advice for our purchase of a wood burning stove insert. After purchase, their installation was both efficient and of high quality workmanship, leaving us delighted with the experience.
My men and I found Wooden Sun to be a pleasure to work with — very professional, and responsive to all our needs. They sell top quality products.
Knowing that you were not just selling us a stove but also installing it was one of the main reasons we opted for Wooden Sun. We were also really impressed that the installation occurred over a holiday week. It was more than a pleasant surprise to get back from vacation and have a new stove ready to go, especially now that winter is definitely here.
Our experience with each employee, from beginning to end, what totally satisfying. From explaining our options for a fireplace door to its installation, we couldn’t have asked for better customer service. When we asked for a follow up to make a minor adjustment, your staff quickly responded and made the necessary correction. We would definitely recommend your business to those in need of your products.
I purchased a HWAM Monet last spring and was installed this summer. The installation was professional and meticulous. The HWAM stove is AMAZING!!! With the significantly colder temperatures this winter, we have not had to turn the heat on. The wood stove heats the whole living space and is VERY EFFICIENT. I’ve used wood stoves most of my adult life and never have I burned so little wood and had as much comfort as I have with my HWAM stove. Jonathan was great with ordering EXACTLY what I wanted in both stove and hearth. Kim, Jake and Blake all did an outstanding job with installation. I couldn’t be happier.
We decided on a Valor gas insert so Jonathan came to our house in Waynesboro to see our fireplace in order to make a recommendation as far as model and size. We probably had two dozen questions and emails after we received our quote getting him to quote different configurations. I have so say that Jonathan was most patient and very responsive in getting back to us after every email. Both Jonathan and Kim installed the unit and were at our house for a full day and did an excellent first class professional install. I wouldn’t hesitate to recommend Wooden Sun to anyone. Thank you Jonathan and Kim!