The replacement of our old non-vented gas fireplace with a new vented model went quite well. From the sales experience with Kim to the installation, also with Kim, Rosie and Josh, we were very pleased with the result. The fireplace is beautiful and was retrofitted into our existing stonework. The installation work was extensive with venting placed thru the 1st floor ceiling, into the attic and then thru the roof. Also existing stonework was cut to accommodate the appliance. Our house was spotless when they were done with barely a speck of new dust present. Training on how to operate this technologically advanced device was thorough. I can only give my highest recommendation to this business and its knowledgeable and friendly staff.
Assessments
The best way to schedule service is with our on-line service form (below). If you have some questions not addressed in our Frequently Asked Questions pages, and would like a call back, indicate so in the form and someone will call you back as soon as possible, usually within one business day.
For an Assessment, one of our highly qualified technicians comes out to perform an on-site assessment and work up a detailed estimate. The advantage of this assessment is that you get a very precise estimate, and we go into the project aware of any visible quirks of your home. It clears up potential surprises and makes for a much smoother experience overall.
Wooden Sun does charge a $95 refundable fee for our Assessments, meaning that if you choose to go with the estimate we provide, then your assessment fee is taken off your final billing. So there really is no way you can lose with that!
For a free estimate, you can fill out our Home Owner’s Assessment Form, send back to us with pictures, and then we can build you a ballpark estimate for the work, and the venting components we think we’ll require.