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Do you ever change the price from an estimate?

We take our estimates seriously. However, sometimes there are things we cannot foresee, no matter how thorough of an assessment and inspection we conduct. This is very rare but it does happen. For example, on one job the flue tiles needed to be broken out to accommodate the new lining system. In a properly constructed…

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How can I get the most accurate quote?

The best way is get an accurate quote is to pay for us to come out and do a thorough in-home assessment. Being able to see the site and examine in depth what existing systems you have is essential to getting the most accurate quote. There are many details involved in installing a hearth system,…

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What’s involved in an assessment?

Our NFI-certified hearth specialists carefully inspect your the chimney and fireplace, as well as the roof and exterior of the building. In addition, we will also take an overall look at your home and your home’s systems, including HVAC and any other appliance or system that might affect the operation of a hearth appliance, Often…

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Are the estimates a guaranteed price?

If we have not conducted an assessment, we cannot guarantee the estimate’s accuracy, since we are basing it on the information you provide. In most cases, we can determine through some back and forth through email and on the phone, and good digital pictures an accurate approximation of what the final costs are going to…

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Do you do free estimates?

Yes we can do free estimates, but we do not conduct free on-site assessments and inspections. In order to provide a free estimate, we will need for you to gather the information and take the measurements necessary to work up an estimate. This often involves getting up on the roof to confirm the flue tile…

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