My insert or woodstove isn’t installed either of those ways you described – it just sits in the fireplace with no pipe coming out at all. Why didn’t you mention this type of installation?

December 10, 2013
brdwo

That kind of installation is referred to by fireplace professionals as a “slammer,” and it does not meet building code. We cannot work on installations that are in violation of code. We’d be happy to work with you to bring it up to NFI standards.

The servicing of my fireplace was quick and clean and completely satisfactory! It took almost no time, and my fireplace is now completely ready for the cold season!!

I'm writing to commend an employee, Blake Hunter. I met Blake today on a job (Free Union). It was one of those rare encounters where you instantly know you are in the presence of an outstanding individual. You have an exemplary person representing your company.

Everybody I spoke to was as helpful and friendly as I could have hoped for. I called my gas supplier first and they did not fix it properly. I found Wooden Sun accidently and I am glad I did. Josh was very knowledgeable and explained everything so that I could understand it. My gas fireplace is working fine now!

Kim is wonderful! Such a pleasure to have anyone from Wooden Sun in my home. I can always trust that the work will be done well and my house respected.

Wooden Sun provided friendly and helpful advice for our purchase of a wood burning stove insert. After purchase, their installation was both efficient and of high quality workmanship, leaving us delighted with the experience.

Wooden Sun provided us with excellent customer service - they were a pleasure to work with - we would highly recommend them for wood stove troubleshooting and repairs. They were incredibly flexible with scheduling and went out of their way to adjust the timing of the visit at the last minute to make it work!

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