My existing fireplace or log set needs parts. Can you get them for me?

If your existing fireplace or log set is one of the brands we sell, then we should be able to get parts, depending on its age. If it is a brand we do not carry, but is a standard part like a thermopile, we still may be able to get the part. If it is a part specific to your brand of fireplace, and it’s not a brand we carry, then we can install the parts but we may not be able to order them for you.